Posada Uncastillo

Check-in time is from 12:00h. If you arrive and your room is not ready, you can check in and we will store your luggage while you take a walk around Uncastillo.

From 14:00h to 16:00h we do not have reception but, if you let us know in advance, we can organize your self check-in and see you from 16:00 h onwards.

Check-out time is also at 12:00h but we can also store your luggage while you go for a walk or do your last minute shopping.

 

Apartamentos Uncastillo

Check-in time is from 17:00h. If you arrive and your apartment is not ready, you can check in and we will store your luggage while you take a walk around Uncastillo.

From 14:00h to 16:00h we do not have reception but, if you let us know in advance, we can organize your self check-in and see you from 16:00 h onwards.

Check-out time is also at 12:00h but we can also store your luggage while you go for a walk or do your last minute shopping.

 

Mirador de Zaragoza

Check-in time is from 15:00h. If you arrive and your apartment is not ready, you can check in and we will store your luggage while you take a walk around Zaragoza.

Check-out time is at 10:00h but we can also store your luggage while you go for a walk or do your last minute shopping.

 

Cancellations

To confirm your booking we ask for an advanced payment of 20% of the amount of your booking.

This amount will be refunded in full if you cancel at least 7 days before your arrival date. Subsequent cancellations will result in the loss of the deposit.

In case of early departure, the hotel will charge the amount of 1 night in addition to those already booked.

Only if the cancellation is related to Covid-19 and you can prove it with documents, the retained advance payment will be considered as a prepayment for the next booking (within 12 months maximum).

These cancellation conditions only apply to bookings made directly with the hotel (web, email or telephone). Bookings made through intermediary portals will be governed by the cancellation conditions set out in those portals chosen for booking.

 

Alojamientos La Pastora reserves the right to apply special cancellation policies at certain times of the year.

For bookings of more than 3 rooms, groups or long stay bookings the establishment reserves the right to ask for a prepayment or deposit or other cancellation policy different from the general cancellation policy.

 

Pets:

Pets are welcome only in Apartamento Arba and Apartamento Cadenas at Apartamentos Uncastillo.